We booked our honeymoon online.. Then had to make 3no.
international calls to try and resolve it.. They gave us a price and then insisted we pay more as they had got the currency rates wrong.. NOT my fault!. 20 emails and 3 weeks later still no booking confirmation, itinerary or receipt even though they have our money!...
Who controls these fools?!. Is there a governing body I can approach to try and force them into action?. How am i meant to book the rest of my honeymoon without these details.. Its a shambles..
i have tried copying in the CEO.. email@example.com but this has not worked?
Any advice appreciated. Thanks.
This person wrote the review because of poor customer service at Malaysia Airlines. Reviewer claimed that he or she lost $1700 and wants Malaysia Airlines to "resolution".
The most disappointing in user's experience was poor customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.