Product: Malaysia Airlines Flight Clear all filters (0 of 16 reviews match)
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Malaysia Airlines - Baggage delayed 3 hours do missed my connection

Arrived in KUL bags delayed 3 hours so missed my connection. I had allowed 4 hours. As it was on another airline Malaysia didn't give a damn. Had to rebook another flight and hotel for the night. Worst customer service ever. Ticket counter staff had to be called to the counter as they were busy chatting. They were rude and dismissive.
1.8
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Malaysia Airlines Flight
#1189479
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I travelled with Malaysian Airlines with 3 other adults and 3 young children. The trip was a disaster! Malaysian Airlines cancelled our flight days before departure but we were not advised! When we arrived at the airport (Sydney) we were required to wait some 7 hours...
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Malaysia Airlines Flight
I didn't like
  • Poor customer service
#814621
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Would I recommand this carrier? Never! What was wrong? flights cancelled, then re-routed with 5 hous extra travel time. flights delayed for over an hour twice. luggage missing, 1 bag out of 5, very strange. arrogant staff, laughing is not in their job description no...
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Anonymous
Anonymous

Too right...sack the CEO...another waster hired by MASKguhem

2.0
Rotterdam, South Holland
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Malaysia Airlines Flight
#808847
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mH187! I have written them a very long letter. I have not heard back. The short version is .... Our flight from Mumbai to Kuala Lumpur was canceled due to a mechanical problem. I arrived at the airport at 9 PM. At 1:30am I was put into hotel.....no food only offered...
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1.5
Denpasar, Bali
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Malaysia Airlines Flight
#779638
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Worst airline ever. I boarded from Sydney with final destination as Mumbai. They gave me boarding pass from Sydney to Kuala Lumpur but didn't gave me from KL to Mumbai. At the checkin they told your seat from KL to Mumbai is confirmed but due to some reason I can't...
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1.0
Bandar, Selangor
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Malaysia Airlines Flight
#754279
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I'm very disappointed with MAB arrangement for flight cancellation from kul-cdg. The arrangement caused us incurred additional night stay in Paris to avoid miss of next day schedule. Also, they did mentioned any BA connection flight to lhr is ok but later come back to...
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1.0
Bayan Lepas, Pulau Pinang
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Malaysia Airlines Flight
#753883
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Malaysia Airlines Stop flights to Amsterdam in 2016 without warning and change to London UK (LHR) to transport to Amsterdam. We paid the full payment already and now have to re-schedule every itinerary. If Malaysia Airlines plan to stop flying to Amsterdam and Paris...
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Anonymous
Anonymous

A similar thing happened to me recently. Absolutely no communication from the airline at all. Malaysia Airlines is a JOKE. The new CEO is doing nothing to improve things at a ...

Anonymous
Anonymous

If Malaysia Airlines will stop flying to Amsterdam and Paris in 2016 why Malaysia Airlines still sell ticket on web site in this November? This is a cheating business behavior...

1.0
Taipei, Taipei
Product
Malaysia Airlines Flight
I didn't like
  • Poor customer service
#749174
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Recently I booked a flight, London-Sydney. In view of the urgency I paid the fare quoted. I came across these ruses to confuse and extract more money.: 1. The drop down details under which the fares operate did not work so was unable to read the conditions of the fare...
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2.8
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Malaysia Airlines Flight
I didn't like
  • Hidden costs and un necessory costs
#741325
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Malaysia Airlines Flight Review

Very very bad experience with MAS and totally disappointed. bad flight. SUPER BAD ATTITUDE OF CABIN CREW. please train the crews with at least basic manner to service passengers. If you are working in a servicing line, please be willing/ready to service with the right attitude and personality. Don't think you are a vase or a model in the flight.
1.0
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Level of Comfort
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Staff
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Sungai Buloh, Selangor
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Malaysia Airlines Flight
#730019
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We are a newly married couple and sent our excess wedding baggage via Malaysia..and we have not received our suitcase..all my wedding clothes are in it. The suitcases reached Kuala Lumpur as per the online footage however Malaysia Airlines staff has stolen our...
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1.4
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Malaysia Airlines Flight
#726453
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