Product: Malaysia Airlines Flight Booking Clear all filters (7 of 7 reviews match)
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We booked our honeymoon online..Then had to make 3no. international calls to try and resolve it.. They gave us a price and then insisted we pay more as they had got the currency rates wrong.. NOT my fault!. 20 emails and 3 weeks later still no booking confirmation,...
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Anonymous
mango

Hi,Im suggesting you complaint it to Malaysia Aviation Commission (MAVCOM): http://www.mavcom.my/en/consumer/make-a-complaint/2cent

1.0
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Malaysia Airlines Flight Booking
I didn't like
  • Poor customer service
#956595
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Hi, We have fly through Kaula Lumpur to Melbourne on 15th July 2016, had a very unpleasant experience with customer service team. Who have canceled our reserved seats and provided those seats to someone else, who had three kids. The kids are nearly adults aged between...
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1.0
Malaysia Airlines Bundoora, Victoria County
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Malaysia Airlines Flight Booking
#883393
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Their service sucks big time!I made online booking but no ticket was issued because their system was down but payment is already captured in my credit card account. No acknowledgement email nothing at all telling that they will refund my credit card account. Not coming...
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Malaysia Airlines Flight Booking
#772772
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I booked flight KLL-AMS for january 31st last september as an part of my return trip from Thailand. Since I had nothing but trouble with them (call center sucks and have to wait like 7 days for an reply to e-mail). First they messed up my reservation (last leg of the...
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1.2
Product
Malaysia Airlines Flight Booking
#752382
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In June 2013 I booked a flight from Kuala Lumpur, Malaysia to Colombo, Sri Lanka using the Malaysia Airlines web-site, booking reference K0VMM. At the booking/price stage the cost was shown as MYR892, that included surcharges of MYR394. When it got to the payment page...
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Malaysia Airlines Flight Booking
#440018
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Malaysia Airlines Flight Booking Review

#829967
1.0
Details
Their calling service for flight booking etc is completely terrible, we were put in *** for over 30 minutes waiting for an agent and after speaking to the agent we were then put on hold for over an hour and it resulted in the agent hanging up on us. Never flying with them again.
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Malaysia Airlines Flight Booking Review

#801953
3.3
Details
Hello, i fly MAS on all occasion. But lately i cannot get any payment done after my booking. The site just stuck there and payment is unable to process. Please something about it.
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