The manners of (a member of) check-in staff is appalling. I walked up to the counter to drop off my bag and was "greeted" with "Where you go?" No "Good afternoon, Sir" or "Hello".
These were the only words he spoke to me during the whole transaction. Again, no "Thank you". And only a surly face with no smile throughout. I recommend that MAS send their staff for Air Asia training.
Is it no wonder that Malaysia Airlines is in the trouble that it is in.
With such service it doesn't deserve to survive. While such service is typical of the many coffee shops I go to, it is not good enough for an international airline.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of flight. Malaysia Airlines needs to read this review and look into the issue (if any) according to poster's claims.
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