Not resolved

i travel from guangzhou CAN) to kathmandu (ktm) on 2nd august 2016 for which i took transit from kulalampur (kul) to kathmandu (ktm) i have confirm my seat as 10 f but when i got boarding ticket it was written 16 f in guangzhou the groundstaff told me they doesnot know in kulalampur the ground staff told they doesnot know and atlast i need to seat in 16 f although i booked this was terrible experience i felt i am worried it can happen again when i am returning on 5th september i am hoping i shouldnot feel same problem

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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